Travel company MakeMyTrip sent an email to its customers falsely claiming ‘Delhi Bandh Hai [Delhi is closed]’ from September 8 to 10 due to the meeting at the G20 summit. Delhi Police tweeted a screenshot of the email and wrote that it was ‘completely untrue’. The department even asked the travel company to withdraw the email, after which the travel company issued a clarification.
After the Delhi Police refuted the email released by MakeMyTrip, the company issued a clarification. (X/Delhi Police)
“Email sent by @makemytripcare falsely claims that Delhi is closed from 8-10 September 2023. After #G20Summit, there will be restrictions in New Delhi district. We request @makemytrip to retract his email and issue a clarification,” Delhi Police posted alongside the picture.
In its post on X, Delhi Police informed people that movement will be restricted only in New Delhi district. Only faithful residents of the area will be allowed to travel. Furthermore, all essential services will remain operational during the G20 Heads of State and Government Summit.
Here’s what the Delhi Police tweeted:
After the tweet went viral, MakeMyTrip shared a reply to the tweet. The travel company wrote: “We accept the concern. Our email meant that educational institutions, banks, financial institutions and most offices in Delhi would be closed and movement would be restricted in the New Delhi district. The email may have caused a misunderstanding and is open to misinterpretation. We immediately send a clarification to the same email base.”
In its clarification email to its customers, the company wrote: “We would like to clarify that essential services in the New Delhi district will remain open, and while movement will be restricted, it will be allowed for bona fide residents of the area.”
See the entire e-mail here:
Screenshot of the clarification email sent by MakeMyTrip. (Delhi Police)
The tweet was shared by the Delhi Police a day ago. So far, it has collected over 21,000 views. In addition, he collected many likes. A few even flocked to the comment section of the tweet to leave their thoughts.
Here’s how people reacted to Delhi Police’s tweet:
“Delhi police should fine MakeMyTrip. This should send a strong message to everyone that strict action will be taken against anyone who attempts or spreads confusion in the context of the G20 submission,” read user X’s comment translated from Hindi to English.
Another added: “MakeMyTrip should be fined for sharing wrong information.”
“I appreciate your quick response,” said a third.
The fourth said: “Is this not a case of deception? This company should be booked. Misinterpretation and misinformation to book profits.”
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Source: newstars.edu.vn