There’s a Unitymedia disruption going on right now: 40,000 customers are angry – that’s how it’s going now. Frankfurt – Unitymedia has technical problems – 40.0
There’s a Unitymedia disruption going on right now: 40,000 customers are angry – that’s how it’s going now.
Frankfurt – Unitymedia has technical problems – 40,000 customers are unhappy. Thousands of people in Hessen, North Rhine-Westphalia and Baden-Württemberg were affected by the failure of the cable network operator, as reported by extratipp.com*.
Unitymedia disruption: 40,000 customers angry – that’s how it goes
Because of the problems in the case of Unitymedia, which began on Wednesday, thousands of users can no longer use the phone. The cable network operator announced Wednesday that customers using a cable router to access the company’s cable network were affected. The technical failure occurred in three provinces. The cause of the disruption in the case of Unitymedia is the failure of two computer systems, a company spokesperson said. Technicians are working under great pressure on the solution, the cable network operator.
Currently: phone glitch, related to Fritz boxes. This disorder is from approx. 11 in (02.01.19) is known and is evident by the lack of registration of telephone numbers. We are already working to fix this problem again and we ask for your patience. LG
— Unitymedia Help (@unitymediahelp) January 2, 2019
thousands of customers are asking: what now? It was initially unclear on Wednesday how long the outage would last. Internet and TV are not affected by the technical error in the case of Unitymedia. The company, based in Cologne, Germany, generally offers customers cable routers. Consumers can also purchase external companion devices and these should now be no problem.
error in the case of Unitymedia customers mad! This is criticized
+ The curve shows a sharp increase in reported incidents in the case of Unitymedia on Wednesday evening.©Screenshot allestoerungen.de
allestoerungen.de reported on Wednesday evening about hundreds of customer problems with Unitymedia. Some users complain that the carrier’s cable network would make the router obsolete. “Besides, Unitymedia is the oldest Fritz box available in the market and then we are surprised that the Wi-Fi is bad and there are constant disconnections, but annual price increases for worse quality!” In addition, it is difficult to inform the company’s Hotline. Customer writes: “No internet or phone since yesterday morning. Can’t get in touch with problem helper. No problem according to Unitymedia, although chat rooms are full with the same error messages. Hotline has no chance.”
The messages were slowly spreading late Wednesday night. It was unclear how many customers were affected Thursday morning. At the request of our Unitymedia editorial staff, none of the journalists were available for information on Thursday morning.
Matija Kernstock
*extratipp.com is part of the national network of Ippen-Digital editors.
Date of update: January 3, 2019, 12:02 p.m
Categories: Optical Illusion
Source: newstars.edu.vn