User X Aryan took to the microblogging platform to share his experience with Flipkart. In tweets that have gone viral, Aryan claims that he ordered a Sony TV from the e-commerce platform but ended up getting something else. Not only that, but he also said that Flipkart has not yet helped him resolve his complaint.
A shot of the TV box the man got. (X/@Arijevac)
“Purchased Sony TV from @Flipkart on 7th October, delivered on 10th October and Sony installation guy came on 11th October, unpacked the TV himself and we were shocked to see a Thomson TV inside the Sony box and without accessories like are stand, remote, etc.”
He further added, “I immediately raised this issue with Flipkart’s customer service and they asked me to upload the images of the TV, I uploaded the images as instructed, still they asked me to upload the images two or three times and I uploaded as asked . Even two weeks after my return request.”
At the end of his tweets, he shared that Flipkart has not yet processed his request. The e-commerce website first gave it a resolution date of October 24, which was later extended to November 1. However, on his account, the issue shows that it has been resolved, but Aryan claims that even his refund request has not been processed.
He also shared pictures of the TV he received and screenshots of his order and return request.
Check out the post here:
This post was shared on October 25th. Since it was shared, it has garnered more than 2.1 million views. The share also received numerous likes and several comments.
Here’s what people are saying about this post:
The individual wrote: “Bro log on to the consumer forum because the same things happened to me. They rejected my refund request 11 times but finally picked it up after a lot of hassle and about 45 days since the refund request.”
Another said: “Make a complaint to the consumer court and if you paid by credit card, get a refund.”
“Same thing happened to me. I ordered One Plus 11r and they delivered wheel soap. After a month of uploading pictures multiple times and uploading signed consent form, Flipkart didn’t help me. But when I complained to cyber security, my problem solved in 4 days. Better file legal action now,” posted a third.
A fourth added: “If you bought with a credit card, just block the payment and ask them to dispute and give the bank a detailed email and they will issue a temporary credit and collect it with Flipkart. Same happened to me, I didn’t exchange or refund with Flipkart money, so I used this method.”
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Categories: Trending
Source: newstars.edu.vn