Snapchat is the most popular social media app used to share short videos, pictures and interact with friends. This social media platform is widely used by almost everyone in the world, hence it is the latest target of hackers. So, if unfortunately your Snapchat account is hacked, here you will find all the useful information to recover your account.
Scenario-1 If your email or phone number hasn’t changed
Hackers often change or delete the email address or phone number of the Snapchat account they hack; but if you act fast enough, you might get lucky and get your account back from hackers. So here are the steps to get you started:
- Open your Snapchat app
- Press ‘Login’
- Enter your Snapchat username or email, then tap ‘Forgot your password?’
- You will be given two options to reset your Snapchat password i.e. by phone or email, depending on the information you have added to your account. You can choose anyone to change your password.
- You will be redirected to a new page if you have selected where you have to enter your email address then press ‘Submit’.
- You will receive a link in your email; you have to click on it and on the link to proceed to change your password.
- If you want to use your phone number, enter it and then you will be asked to choose between ‘Send by SMS’ and ‘Call me’, after which you will receive a code on your mobile device. me; Enter the same to change your Snapchat password.
Scenario-1 If your email or phone number is changed
If the hacker has unfortunately changed or deleted the email address or phone number in your Snapchat account, recovering them can be quite difficult, however, there is still an option that you can try.
- Go to https://support.snapchat.com/en-US
- In the left column, click ‘Security’
- Then click ‘Report a security concern’
- As for the question ‘How can we help you’? select- ‘I can’t access my account’
- And then the statement ‘Oh no! Tell us more…, select- ‘I think my account has been hacked’
- You will then see a form where you have to fill in certain information like your Snapchat username, the email address you used to create your Snapchat account, your mobile phone number, and then enter the details about your Snapchat account. the problem you are facing
- After completing the form, click ‘Submit’
- After that, you just need to wait for Snapchat’s response on the next instructions.
These are the two ways you can recover your hacked Snapchat account.
Also Read – Verify Yourself on Snapchat
Categories: How to
Source: newstars.edu.vn