The Xbox Series S doesn’t have too many problems, but the most common problems with the Xbox Series S can make it seem that way. From Quick Resume titles crashing to fuzzy Wi-Fi, we’ve compiled a list of common Xbox Series S bugs, glitches, and issues, as well as solutions to them all.
Before you dive in, be sure to do a hard reset on your console by holding down Xbox button on the front for a few seconds. Then unplug the power cord, wait 10 seconds, and plug it back in. A hard reset will fix most minor issues, so it’s always a great first step in troubleshooting.
Further reading
Get in touch with Microsoft
Microsoft offers several support routes, so if you don’t find a solution in this guide, be sure to reach out. If you come across an Xbox Series S issue that needs our attention, be sure to tag us Twitter @DigitalTrends (please include @XboxSupport). Otherwise, you can contact Microsoft using the options below.
Bug: Quick Resume games crash or freeze
Yakuza: Like a dragon was one of the many Quick Resume games that had issues at launch. Microsoft
The Quick Resume feature allows you to quickly switch between supported titles without losing progress. This feature has been one of the most problematic for the Xbox Series S since launch, with many Quick Resume titles immediately crashing or freezing (sometimes locking up the entire system).
A potential solution
Microsoft disabled Quick Resume on the problematic titles, only to re-enable it shortly after. Most games should now work with Quick Resume, but you may still run into a game that misbehaves. If you have, please contact Microsoft with the game you are having problems with. This won’t fix your problem right away, but it will help Microsoft identify any games that are causing problems.
If the game crashes, open the menu by pressing Xbox and scroll down to the crashed game. press Menu button, then scroll down and select Cease. If the problem persists, we recommend that you close the game completely by following this procedure every time you exit.
On startup, some games would completely lock up the console. Most of these issues have been resolved, but you may still encounter a false issue. You can hard reset your system by following these steps:
- Hold down Power button on your console for a few seconds until the light goes out.
- Unplug the power cord for 10 seconds and plug it back in.
- press Power button again.
Note that you will lose all unsaved progress with both of these fixes. If you performed a hard reset, you should see the boot screen before going to the home screen. If your console immediately boots to the splash screen, try the hard reset again.
Bug: Xbox 360 games crash
The Xbox Series S is compatible with a long list Xbox 360 titles, but some of them may cause problems. When you launch an Xbox 360 game, it’s possible that the game will immediately return you to the home screen without an error code or crash notification.
A potential solution
You need to clear local storage for Xbox 360 to resolve this issue. Your Xbox 360 saves are automatically saved to Xbox Live, so you can clear your local storage without losing any progress. If you’re worried, you can move your saves to external storage. Once your saves are secured, completely close the Xbox 360 game that is causing the problems and follow these steps:
- Open the menu and select settings.
- choose System, then Storage.
- choose Clear Xbox 360 local storage.
Bug: HDMI-CEC does not work
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HDMI-CEC allows your Xbox Series S to control other HDMI devices. For most, this means your Xbox Series S will automatically turn on your TV. After updating your system, you may find that HDMI-CEC does not work, even if you have enabled the feature in the settings.
A potential solution
A bug can disable HDMI-CEC after a system update, even if the settings show it’s on. To solve this problem, you just need to turn HDMI-CEC off and on again. Follow these steps to access the setting:
- Open the menu and select settings.
- To go In general and select Power mode and startup.
- choose TV and AV power options.
- Switching HDMI-CEC to off, then switch it to On again.
Bug: I can’t connect to Wi-Fi
Without a disc drive, the Xbox Series S needs an Internet connection to be useful. There are several issues related to Wi-Fi, but our solutions address any of them with the following error messages:
- “I can’t connect to your wireless network”
- “Your security protocol won’t work”
- “There is a problem with network quality”
A potential solution
In case of any Wi-Fi error, check your internet connection with other devices to make sure there are no interruptions. After that, make sure you are connected to the right network by opening the menu and following Profile & System > Settings > General > Network Settings. Finally, perform a hard reset on your Xbox Series S and wireless router.
If you’re still having trouble, there are a few additional steps you can take. Certain third-party wireless headphones can cause Wi-Fi interference, so turn off all headphones to see if that fixes your problem. Other devices can also cause interference. Move the console and router closer to each other to see if that helps. You can also plug your Xbox Series S directly into your router instead of relying on Wi-Fi.
The few steps above will solve the vast majority of Wi-Fi problems on the Xbox Series S. If you’re still having trouble, follow Microsoft’s detailed troubleshooting guide.
Bug: I can’t adjust the game/chat volume on the headset
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Some headset adapters will not work with the Xbox Series S controller. If you have an adapter that plugs into your controller that allows you to adjust game audio and voice chat, but you can’t change those settings, this issue applies to you. If you have problems with your wireless headphones, we recommend that you contact the manufacturer of the headphones for support.
A potential solution
Microsoft does not yet have an official solution to this problem. However, you can control voice chat and game volume through Xbox. Open the guide by pressing Xbox button and find Audio tab. Once you’ve selected it, you’ll see several sliders to adjust game audio, voice chat, and overall headset volume.
If you want to use an adapter, Microsoft recommends using an Xbox One controller. The Xbox Series S is compatible with all Xbox One controllers, so you can use an older gamepad with a headset adapter.
Bug: Xbox Media Remote controls multiple consoles
Xbox Media Remote works with Xbox One and Xbox Series S and will automatically try to control all consoles within range. This includes power options, so your Xbox Media Remote can turn on the sound settings when you turn off the console. This is the most common problem, but you may have similar problems with other devices that the Xbox Series S can handle.
A potential solution
Regardless of your specific problem, you need to disable device control on your console. Follow these steps:
- Open the guide and select settings.
- To go In general and select Power mode and startup.
- choose TV and AV power options.
- Disable any commands your console sends to other devices.
If you don’t have another console and you’re still having this problem, it’s possible that your console and other devices are out of sync. Follow the steps above and then re-enable everything to see if that fixes your problem. If not, contact Microsoft for additional support.
Problem: Low storage space
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The Xbox Series S ships with a 512GB hard drive, but after the operating system and other system software, gamers are only left with 364GB of usable space. That’s incredibly low for an all-digital console. Gamers will run out of storage space with just a handful of AAA titles, not to mention multiplayer staples like Call of Duty: Warzone and Apex Legends.
A potential solution
The solution to low storage is more storage, and you have several options with the Xbox Series S. You can plug any USB 3.1 external hard drive into one of the USB ports to instantly expand your storage. You can play Xbox One, Xbox 360 and original Xbox games from an external hard drive. You can’t play Xbox Series S games from an external hard drive, but you can store them there. If you want to go back to the game but don’t want to uninstall it, move the game to external storage.
Xbox Series S games require a Seagate Storage Expansion Card. It will give you 1 TB of additional storage, using the same ultra-fast internal hard drive design.
Problem: I can’t connect to the Xbox network
The Xbox Network, formerly Xbox Live, isn’t perfect. You may experience problems connecting to multiplayer lobbies, playing games that require an internet connection, or using apps like Netflix.
A potential solution
There are several possible solutions to Xbox network problems, so be sure to read our full guide Xbox Live problems and how to fix them. First, check that the Xbox network is not down by going to the Xbox Server Status page. You can also check Xbox Twitter support for any interruptions. Xbox also frequently retweets server information for popular multiplayer games.
Check other multiplayer games or apps and see if they work. If they do, the problem is probably with the game, not the Xbox network. Similarly, check other devices on your network to see if they can connect to the Internet. If they can’t, perform a hard reset on your console and router and try again.
Otherwise, see the guide above for a full list of solutions.
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Categories: GAMING
Source: newstars.edu.vn