The Google Pixel range is generally Android at its best, and it’s the device you choose if you want a pure Android experience, complete with an amazing camera and some of the best toys Google can muster. But even a phone made by Android manufacturers isn’t immune to bugs and issues, and the Google Pixel 8 and Pixel 8 Pro, while still new devices, already have their fair share of bugs and issues.
While sometimes it’s simply the case that your particular unit is defective and needs to be returned, sometimes there are problems that you can fix fairly easily. Or on the other end of the scale, you’ll just have to wait for Google to send a fix via software update. Whatever the problem and whatever the solution, we’ve compiled a list of the biggest current bugs (and fixes, if available) affecting the Google Pixel 8 and Google Pixel 8 Pro.
Andy Boxall / Digital Trends
The battery life of the Google Pixel 8 is poor
A number of users have noticed that the Pixel 8 and Pixel 8 Pro don’t last as long as their previous Pixel phones. These issues range from the phone having slightly worse battery life than the Pixel 7 Pro to some particularly worrying cases where the battery drains during the day and seems to restart during the day.
There’s a big difference between a phone that has a disappointingly low battery and one that’s clearly faulty, so there are a number of soft “fixes” and solutions to this problem.
solutions:
- Reduce the brightness. Both the Pixel 8 and 8 Pro get very bright, so if your phone’s brightness is constantly high, it will affect your battery life. Reduce it if it doesn’t need to be that high.
- Enable power saving mode. This will dampen performance and limit brightness, but if your phone can’t make it through the day, this is a great option.
- Lower the resolution. Higher resolutions use more pixels, and more pixels require more power. Lower the resolution and it should help your battery.
- Limit the number of games you play, if you play games.
- Send it back to Google or whoever you bought it from. This should only be done under the worst of circumstances, eg if the battery drains completely within a few hours despite not doing anything demanding. This could be a faulty battery and needs to be repaired or replaced.
Google Pixel 8 Google
Poor mobile/call connectivity
It doesn’t matter how good the “smart” part of a “smartphone” is if the “phone” part is garbage, and many people complain that cellular connectivity on the Pixel 8 and 8 Pro is spotty or just plain flat – bad. The culprit could probably be the modem that Google uses in its Tensor G3 processor, but it’s also possible that the carrier signal is weak in your area. Of course, it’s also likely to be a combination of the two, especially if you’ve used the same carrier on previous phones and haven’t experienced these issues before. One Reddit user noticed that his cellular connection was disconnected when his phone connected to Wi-Fi. If this is your case, you may have to wait for a Google fix.
solutions:
- Change of carrier. It is possible that another operator has better reception in your area, and switching to a new one may solve your problems. However, this may not be possible for those on contract.
- Change to eSIM. One Pixel 8 owner noted that changing their physical SIM card to an eSIM improved their connectivity.
- Wait for bug fixes from Google. If some element of the software is to blame, and you don’t mind waiting (and your problems aren’t that bad), then waiting for bug fixes from Google might be the best option.
- If the problem is really serious, returning the device to the seller may be the best option.
Joe Maring / Digital trends
The touchscreen is slow or unresponsive
There seem to be a few gremlins that are killing the Pixel 8 Pro, as several people have noticed that their phones’ touchscreens can be slow to respond or even unresponsive. We’re long past the heyday of extra navigation buttons on our smartphones, so not being able to control your phone is a death knell if it continues. This problem has only been reported in the Pixel 8 Pro so far, so it could be due to the new OLED panel that Google is using in that phone. One person even noted that the problem only hit them while wirelessly charging their phone, which is oddly specific, but other users have confirmed that the problem exists.
solutions:
- If your touchscreen is completely unresponsive and you can’t use your phone, you’ll need to send it to your dealer for repair or replacement. You may need to borrow someone else’s phone to make the call.
- If it’s a sporadic problem that you’re willing to wait, then waiting for a patch from Google is a good idea. It might be software based and thus would be a big target for Google.
Andy Boxall / Digital Trends
Google Pixel 8 is overheating
By most accounts, this isn’t as bad of an issue as it was on phones like the Pixel 6 and Pixel 7, but some Pixel 8 units do reach uncomfortable temperatures during use. This is a particularly annoying problem because not only does it prevent you from using your phone, it can cause you real pain. Fortunately, that’s unlikely to happen, and as a potential benefit, someone else with a Pixel 8 Pro could use its temperature sensor to tell you how hot your phone is. Oh, sorry, too soon?
This might be something you have to learn to live with. If it becomes a widespread enough problem, Google might release a patch to reduce CPU power, but that probably won’t happen unless there are a lot of reports about it.
solutions:
- Use power-saving mode to limit the amount of power the processor uses — and the heat it generates as a result.
- Keep the phone away from direct sunlight.
- Perform a reboot or factory reset. If there’s an app running in the background that’s using too many resources, restarting it can fix it. If the problem persists, consider doing a factory reset — but keep in mind that this will erase all your data from your phone, so be sure to back up your data.
Joe Maring / Digital trends
The ‘bumps’ behind the screen
The display on the Pixel 8 and 8 Pro is gorgeous, but a few people have noticed distinct bumps and grooves on their phones’ screens. Although difficult to spot, more than a few Pixel 8 and 8 Pro owners have noticed this issue and brought it to the attention of the community at large. The culprit, though not officially confirmed, appears to be a couple of elastic “arms” that help hold the display panel in place. These arms seem to apply pressure to the plate, causing a small amount of distortion. While it’s possible that this is purely cosmetic and can’t cause any long-term damage, many customers balk at the idea that such a high-end phone would have such a sloppy build and try to return their phones.
Solution:
- There is only one solution here, and that is to return your smartphone, if the seller allows you to do so. Otherwise, if you can ignore them, it’s worth hoping that there won’t be any permanent damage to the screen over time.
Joe Maring / Digital trends
The camera app is not working
The Pixel 8 and 8 Pro’s camera is phenomenal, so it’s a shame it doesn’t work, many people on Reddit claim. Although most of the complaints so far have only been found in one thread, they are significant enough to be worth mentioning. Quite a few of these problems are consistent, and lots of people have their own variations on the theme, but the general overview is the same: the camera app just doesn’t work. One user went to great lengths to try the usual fixes, but nothing seemed to work. Common factors include the main Camera app not working even though other camera apps do, problems opening the camera, and strange green lines across the front and rear camera displays.
solutions:
- A reboot is always worth a try.
- As above, try a factory reset. Note that this will cause you to lose all your saved data, so be sure to back up anything you don’t want to lose.
- If none of that worked, then it’s time to send that device back to where it came from. Contact your retailer and arrange a return, repair or replacement.
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