Misunderstandings and confusion in the workplace create bad experiences. If it happens to be the case that what you are communicating with your co-workers is not what they understand, then there is a problem. Stress and conflict come as a result. Here are ways to make sure your message is clear and unambiguous.
- Have respect
- Ensure clear communication
- Guaranteed fairness
- Clarify your expectations
- Let the experts solve the question of how
- Don’t miss the stressful moments
- Answer the question When?
To build a positive workplace culture, it’s important to show respect. In order for the message to be clear, it must be communicated respectfully. Before you say anything, you should ask yourself if the message is being sent arrogantly or respectfully. When you respect your employees’ time and lives, they’ll stay motivated and more productive.
If you provide brief information about something that needs to be done, you will create confusion. Also, when you let your employees guess what’s going on with the company, they get confused. Make sure your message is clear, concise, accurate, and transparent.
You should use employee scheduling software to plan your tasks and notify specific employees who are expected to perform those tasks. Remember, if you assign the wrong task to the wrong employee, the possibility of mistakes is very high. To avoid all of this, use the right technique.
Business owners are often accused of being dishonest. All employees believe they should be treated equally. Therefore, as a member of a management team or business owner, try to stay neutral.
When assigning tasks to employees, you need to be 100% sure of what you expect. However, if you don’t tell your employees exactly what you want to achieve, that can create confusion. Always think before you speak. Ask yourself if you would have understood the message if you were the recipient.
If you work with professionals, it is they who will decide how to do the work. The reason they are called experts is because they know better. If you start telling them how you want the job done, it becomes imperative. Let them know you believe in their work.
Avoiding talking directly to your employees when there is a problem will make the situation worse. When there is stress at work, you can be sure that employees are confused and perhaps there has been a conflict. Instead of hiding from the moment, sit down with your employee and clear up any misunderstandings.
Never leave a question unanswered. For example, if you have assigned a task or sent a message to your employees and you do not let them know when you expect the job to be completed or the message will be answered, then you are creating misunderstanding. This is because the employee doesn’t know which task to complete first.
Confusion in the workplace is common. However, knowing how to reduce the possibility of confusion is important. Confusion can lead to late service delivery and therefore should be addressed.
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Source: newstars.edu.vn