UPS expands in-home delivery service to take on Amazon Key

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There are few things more frustrating than ordering something and having someone take the package from your front door before you have a chance to open it. Package theft is more common than you might think, and UPS is working on a solution. The package delivery company has partnered with smart lock startup Latch to create an Amazon Key-like service that allows drivers to drop off packages at their building. The companies recently announced that the program is expanding to 10 more cities.

According to UPS, the Latch service will be available in Atlanta, Chicago, Los Angeles, Houston, Dallas, Philadelphia, Boston, Miami, Seattle, and Washington, DC by summer 2019. The service is already working for safe delivery of packages in the city from New York. and San Francisco.

“By expanding into these high-density areas, more residents can benefit,” Jerome Roberts, UPS vice president of global product innovation, said in a statement. “Smart access devices allow our drivers to enter buildings without keys and safely leave packages in building lobbies or package rooms. Users who have used the service say that it is safe and easy for them. For UPS, this innovation adds efficiencies to our operation by making sure our drivers make more first-try deliveries.”

The deadbolt works by placing a smart lock at the main entrance of buildings such as residential areas. Building occupants can interact with the lock from their smartphone and can create temporary credentials that allow non-residents to enter the building. Activity can be monitored from the lock’s built-in wide-angle camera. UPS said it only works with the Latch to enter common areas and common areas and will not enter someone’s individual apartment to make a delivery, a significant difference from Amazon Key, which can be used to allow delivery drivers into your home.

With the prevalence of package theft, partnering services between UPS and Latch can give you some peace of mind. Xfinity Home estimates that about 30 percent of Americans will have their package stolen at some point. If services like these manage to mitigate that risk without letting a stranger into your personal space to make a delivery, that sounds like a solid result.

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Source: newstars.edu.vn

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