We don’t need to tell you what Apple TV is or shower it with praise here – you know it’s one of the best streaming devices available, and access to everything from movies and TV shows to live sports, video games and other apps. .
But whether you have an older Apple TV HD or the latest 2022 Apple TV 4K model, just like any high-tech electronic device, things are bound to go wrong. Maybe your Apple TV won’t connect, or sound and video are muted, or maybe the Siri remote has lost its Bluetooth connection; whatever it is, we’ll try to help you fix it so you can watch the marathon again. last season black mirror.
Derek Malcolm / Digital Trends
How to reset Apple TV
Before we dive into the specific problems that Apple TVs can have, let’s talk about how to update and reset your Apple TV. Whenever it turns on, updating and rebooting should be your option to fix the problem. We recommend that you start with a basic update and if nothing else works, consider moving to a hard reset.
Step 1 – To get updated, visit settingsgo Systemand select Software updates. In this section you will find the option to update software. you can also choose update automatically if you want Apple TV to handle this process itself. Now restart your model and try again.
Step 2 – For a basic reset, you can tap on Menu + Home buttons on the Siri remote and hold them down. This will cause the indicator light to flash and your Apple TV will restart.
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Step 3 – If this doesn’t fix your problem, you can try resetting your Apple TV, but that will reset it to factory settings and remove any data you’ve added, including your account information and any setting changes you’ve made. therefore, you should do this only if there is a serious problem that does not respond to other methods. When you’re ready, go to System > Restart > reset and update.
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Troubleshoot Apple TV connectivity
Is your Apple TV not turning on at all? Getting nothing but a blank screen? Here are some things you can try.
Step 1 – Unplug the HDMI cable from the TV and Apple TV, and plug it back in. If that doesn’t work, try using a new HDMI cable if possible.
Step 2 – Check your TV’s menu settings and make sure your input is the same as your Apple TV’s connection (eg HDMI 1, HDMI 2, etc.).
Step 3: Unplug Apple TV and the TV, wait 15 seconds, then plug them back in and turn them on.
Step 4 – If you are using a receiver or other intermediate device, try connecting Apple TV directly to the TV. If this works, the problem is with your other device; try changing the HDMI ports you are using to see if that helps.
Derek Malcolm / Digital Trends
Troubleshoot Apple TV Wi-Fi
If your Apple TV can’t connect to your Wi-Fi, it won’t do you much good. There are several steps you can take to fix common Wi-Fi problems.
Step 1: First, check if your Wi-Fi is working. Get underway settings > Mesh to check your current network profile. If you don’t see any network information, Apple TV can’t find your Wi-Fi at all. This is a sign that you should reboot your router and try again.
Step 2 – If your Wi-Fi is present but still not connecting, try turning off Apple TV, disconnect it, and wait 15 seconds. Turn it back on and restart it to see if it can connect to your network.
Step 3 – If Wi-Fi continues to drop after a short period of time, you may have an interference issue. If possible, try to move the Apple TV closer to the router and remove obstacles such as shelves or boxes that might get in the way. You may want to consider a Wi-Fi extender if there is a long distance.
Derek Malcolm / Digital Trends
Fix problems with Apple TV video
The good news is that most video problems can be fixed by making sure your Apple TV’s power and Wi-Fi are working properly. But these steps may help with other video issues some users may encounter. Apple TV will automatically set the video format to the best possible for your TV, but if you want to check and adjust, here’s how to do it.
Step 1 – If the resolution does not match your TV, you can visit settings > video and audio > Format. The best option for your TV is usually at the top of the list, and you can manually set it if you want or change it.
Step 2 – If your video stutters or freezes, close the app and restart it, then resume playback to see if that helps. Sometimes this can indicate a bandwidth issue, which can only be resolved by turning off a few other devices.
Step 3 – If the image doesn’t match your TV screen, it’s probably not an Apple TV issue. Instead, you’ll need to adjust the aspect ratio on your TV, which you can usually find in your TV’s settings.
Troubleshoot Apple TV sound
Is your Apple TV working but no sound? These steps should clear it up.
Step 1: Try the above reset method first.
Step 2 Check the HDMI cable connections. Disconnect the HDMI cable at both ends and plug it back in firmly.
Step 3: Go to Apple settingschoose video and audiothen select Audio output. This should be set for whatever cable you are using, usually HDMI or HDMI eARC. Here you can also adjust your audio output if, for example, you want to use wireless speakers.
Troubleshoot your Apple TV remote
The Apple TV remote, especially the latest version of Siri, can be very smart, but it can also have problems. If your remote isn’t responding, here’s what to try.
Note: We also have a full explanation on how to pair an Apple TV remote that you can refer to.
Step 1 – Check your battery life. Enters settings > Remote controls and devices and go down to Remote. Here you can look at the icon to see how much power is left or get the exact percentage. If the battery is very low (or the remote is not responsive enough to use the menu), connect it with the cable that came with the remote and let it recharge.
Step 2 – If you’re having trouble using the on-screen pointer with your Siri remote, go to Remote controls and devices. Here you can find the call option Touch surface trackingthat you can go up or down depending on how you want to navigate.
Troubleshoot Apple TV AirPlay
If you’re a regular user of Apple’s screen mirroring or AirPlay connection and it’s not working, here are a few things you can try.
Step 1: First, make sure your iOS device and Apple TV are running the latest software; see how to check and update above.
Step 2 – Restart your iOS device and/or Apple TV.
Step 3 – Make sure your Apple device, such as an iPhone, iPad, or Mac computer, is connected to the same Wi-Fi network. If so and it still doesn’t work, try turning Wi-Fi off and on on your iOS device Control center or through your iOS device settings > In general > Wifi.
See above how to check your network on your Apple TV too.
Step 4 – Reset the Bluetooth connection of your iOS device by turning it off and on Control center by swiping down from the top right corner of the iPhone screen or by going to settings > In general > Bluetooth.
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Source: newstars.edu.vn