- To contact Facebook, make sure you’re signed in to your Facebook account. Then on the homepage you need to click on the question mark in the upper right corner of the screen and use “Report a problem”. But this option can be quite slow.
- It is difficult to contact Facebook by phone because the company avoids most calls to customer service
- You may not receive the expected response to your email. You can submit questions, concerns or issues, but a response is not guaranteed.
- There is a lot of spam available on the web claiming to offer Facebook customer support by phone or chat. But believe that bling-fold can cause loss of data and money
- The most trusted platform is the Facebook Help Center page because it connects you directly with the company.
We all feel that we get in touch with Facebook from time to time. The reason for contacting may be different for each of you and therefore expert assistance is required.
Here in this post, we will introduce you to the different Facebook support options available for users to reach the help center.
So go through all the FB contact platforms and choose the best combination for you.
account:
Login and Password: Here you can find solutions to your password related queries. Also, if you can’t login to your FB account. This section can give you the solution.
Account Security: Keeping your FB account secure is important to reduce data risk. There are many security features offered by Facebook. To improve the security of your account or add an extra layer of protection, try this section. Changing your FB password is the best way to protect your account.
Account Disabled: If your account was disabled due to ineligibility, try this support link and let the support center help you. You may need to provide proof of identity or a copy of your ID card.
Account Locked: If your account is temporarily locked, you need to visit this support link to unlock your Facebook account.
Account Deactivation Due to Underage: A person must be at least 13 years old to create a FB account. But if your account was disabled due to underage, you need to check your eligibility criteria and verify your age.
Fake account: If you come across a Facebook account pretending to be someone else, you can report it to Facebook. To learn the whole process, use this section.
My personal account has been flagged: If your FB account was flagged by Facebook by mistake, simply ask Facebook to review and reactivate your account.
Access:
Accessibility: Facebook is always trying to help users who are having trouble accessing their Facebook account for whatever reason. In addition, in this section you can also find out a list of all the features available to the disabled, visually impaired, deaf and other topics.
Restricted Access (Bad IP): If your IP (Internet Protocol) address is causing problems accessing your Facebook account, this section is meant to help and support you. Frequently receive messages from FB for ISP misconfiguration, you can report it in this section.
Download Personal FB Information: If you want to access and download your personal photos, posts, reactions and comments, use the Access Your Information tool. This page contains all the details regarding accessing or downloading your data stored on FB servers.
Accessibility Help for People with Disabilities: If you want to know about assistive technology for people with special needs, this Facebook Support section is what you need. You can get help from any form of assistive technology like NVDA, TalkBack, Voice Assistant, Voice Over, Window-Eyes, Dragon NaturalSpeaking, etc.
Advertisement:
View pending ads: If the ad you posted is pending for more than 24 hours.
Ad Settings: If you want to manage your ads in a better way by adding or removing settings, you can get help here.
Claiming Payment: If you are looking for help with specific advertising costs, ad management, coupons and other payment related options, this is the best platform to get support reliable.
Block or hide ads: Viewing ads on Facebook is completely your choice and if you want to hide some specific ways, you just need to seek help from this section. Here you will get step by step support.
Facebook Ads Manager: It’s basically a tool that guides you through the process of creating and managing ads. In addition, you will receive complete information about running ads on FB, Instagram, Messenger and public networks.
Report:
Report abuse: If you want Facebook to review something and take action against it, you can use the “report abuse” feature on FB. Appropriate options will be made for the problem. The team will check for infringing content and, if necessary, remove additional content.
Report a problem with Facebook: If Facebook starts reacting strangely or you see something unusual with your FB account, you can easily report the problem to Facebook.
Report a Privacy Breach: If you feel your Facebook privacy has been violated on FB, you should report it to Facebook immediately. You can report any post, photo, video or other media that violates privacy.
Hacked or faked accounts: If you want to report hacked or compromised accounts to FB, this section is for you. In case someone has accessed your account or impersonated you on FB, you must report your problem to the FB team.
Death and disability:
Managing a deceased account: If your Facebook learns that a user has passed away, FB will change that account to a memorialized account where all friends and family can share memories. their concept. In addition, such accounts are kept separately so that no one can log into the account of the deceased.
Legacy contact: If you’re the legacy contact of a memorialized account, you can manage the deceased person’s account. But you will only be able to pin posts, respond to new requests, update profile pictures.
Request deletion: You can help FB delete your loved one’s account. But to do that, you must attach the necessary documents confirming the relationship with the deceased. In this section you will get a perfect explanation for this topic.
Request content from a deceased person’s account: Here you can get a form to request content for a deceased person’s account. To get data from a deceased person’s Facebook account, you must present government proof.
Apply:
Sign in error: If you receive the message “You must be logged in to view this page error”, you must visit this page and fill out the form you see on the page and attach a screenshot with the form.
Login issues: If you can’t log into your Facebook homepage, you need to let FB know. Report to FB via this page and provide the necessary information for support.
Security checks are preventing you from logging in: In the event that FB’s security checks repeatedly prevent you from logging in to your FB account, you can notify FB of it using this form.
Mobile:
Problems with Facebook on mobile: People who can’t use Facebook on their mobile devices can report it to FB.
Add a mobile number to your FB account: Adding a mobile number to your FB account can improve the security of your account, you can see the full instructions here.
Username and Username:
Change the language-specific name: If you use a language-specific name for your FB account, you need to verify its authenticity, which you can do here.
Unaccepted Name: In case you are unable to login to FB, make sure you are using your real name. Fill out the form to get expert help.
Change your name: Facebook may suspend your account if you don’t use your real name, so make sure you sign in with your real name, but if you created a FB account with an interesting name location, you can change that name at any time using this help section.
Payments and fees on Facebook:
Billing Support: Business account users can use this page for help with billing issues with ads, promoted ads, games, gifts, donations, and resource purchases news level.
Subscribe to Developer Payouts: To receive FB payments using other apps, sign up via this help page.
Pictures and videos:
Something went wrong (pictured): In this section, you can easily report if something is wrong on FB or give general feedback or suggestions.
Remove photos: If you find any images that you don’t want to share on FB or have privacy issues, you can report them to the FB Help Center for a proper solution.
Request removal of video: If you find a video that violates your privacy concerns, please report it to Facebook using this link. Choose the right reason and post it on FB.
Problems with webcam video: Report a problem with webcam video from this page. Just provide the necessary information to get the best help
Copyrights and trademarks
Copyright Report Form: This form can help you report something that you believe is actively infringing your copyright terms. You must describe the problem with a valid reason.
Trademark Complaint Form: If FB removes something from your account because of a trademark but you don’t agree with the decision, you can file a complaint with Facebook using this section.
Data:
Requesting information about children: If your child has already created a FB account and you want information before deleting the account, you can use this page for help.
Data policy questions: People who want details about Facebook’s data policy or Facebook’s agreement with TRUSTe.
Official FB Help Center:
FB users can connect directly to the support platform through the Facebook Community Forum.
Using it is very simple, just open the Forum link from your browser. At the top, you’ll see a search box.
Use the search bar to search for what you are looking for, you will find different similar queries. If there is a closely related topic that is still active, you can post the details of your question in the same thread, but if there is no such discussion, you can create a new thread with how to use the “Ask a question” button.
Also, people who consider themselves skilled enough to become experts in the FB community and assert themselves as experts by answering the given topic
Official Facebook pages:
You can find many official Facebook pages. These sites will answer your questions and post great updates on FB.
Here is a list of websites that can help you in another way:
Facebook: The official Facebook page is always ready to help, guide, support and update you on various topics.
Facebook for Business: Facebook for Business is the perfect place for people with business goals to find help and guidance.
Facebook and Privacy: This FB page is intended to help users who care about privacy. You will learn your rights to privacy and other relevant information.
Facebook Communications: Here you can learn how most media organizations and public figures use Facebook.
Facebook Developers: Get a new app and monetize it with Facebook.
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Categories: How to
Source: newstars.edu.vn