Nanoleaf makes some of the most popular smart lights in 2023. From bulbs and LED strips to colorful geometric tiles and more, the company has a lighting solution for every inch of your smart home. Setting up a Nanoleaf product is as easy as you’d expect – although occasionally you may find that your Nanoleaf accessory is unavailable.
If you’re getting this annoying error, here’s how to fix the Nanoleaf unavailable error and get back to lighting up your home.
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How to fix Nanoleaf unavailable error
After installing Nanoleaf, you may receive a notification on your smartphone that the device is “unavailable”. When this happens, you won’t be able to access it remotely, and many of its features are effectively disabled. Fortunately, there are a few simple ways to solve this problem.
Step 1: The first thing you need to check is that you are on the same Wi-Fi network as your product. Simply check your smartphone’s Wi-Fi settings to make sure you’re using the same one you synced your Nanoleaf product with. Do this and the unavailable error should resolve itself.
Step 2: If that doesn’t work, you can try turning on your router (that is, turning it off and on again) or turning off your Nanoleaf product and turning it on again.
Step 3: If none of the above works, you may need to wipe the product, reconnect it, and perform a firmware update.
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How to update Nanoleaf firmware
Updating your Nanoleaf firmware is a bit more complicated than other solutions to the “unavailability” problem, but it’s still not too scary. Here’s what you’ll need to do:
Step 1: First, you will need to remove your device from the Nanoleaf app. This can be done by choosing More at the bottom of the screen and entering the My devices submenu. Press and hold on the device you want to select, then press Delete button.
Step 2: Then reassemble the product according to the instructions in your user manual.
Step 3: After reconnecting the product, go back to the More menu and select Firmware updates.
Step 4: Select the product you want to update, then follow the on-screen steps to complete the process.
Step 5: If you still have problems, be sure to check the official Nanoleaf Helpdesk for more details.
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Source: newstars.edu.vn