Dealing with corrupt Outlook data files is never fun. This can cause Outlook to crash, behave strangely, or be unable to send or receive email. Fortunately, repairing your Outlook data files is relatively easy with just a few steps.
How to find my Outlook data files?
If you’ve never had to troubleshoot Outlook data files before, you may find it hard to find them. Fortunately, you can easily check its location. That is how:
- In Outlook, go directly to File > Account Settings > Account Settings.
- Click on the “Data Files” tab.
- Here you can find all your Outlook Data Files (.PST) and Offline Data Files (.OST) listed with the name of the account they are associated with.
How to repair .OST data files?
- Close Outlook.
- Open the control panel of the computer.
- Open “User Accounts” and click on the “Mail” option.
- In the mail settings window, click “Show profiles”.
- Select the profile whose .OST file has problems. If you use the default profile, it will just be called “Outlook”.
- Click “Properties.”
- Click on “Email Accounts…”
- Click the Data Files tab and select the account with the damaged .OST file.
- Click “Open File Location…”
- Close the Account Settings, Mail Settings, and Mail windows.
- For the account that is having problems, right click on the .OST file and delete it.
- Now open Outlook again. Outlook will automatically create a new .OST file to replace the one you just deleted. This will be brand new and free from damage and bugs so any issues you had should be resolved.
How to repair .PST data files using Inbox Repair Tool?
If you get an error message that Outlook can’t open your .PST file, you can’t open Outlook at all, or you have some other reason to think your .PST file might be corrupted, here’s what to do.
Inbox Repair Tool is the fastest and easiest way to fix problems with your .PST file. If you suspect that your .PST file might have problems, but you’re not sure, don’t worry. You can run the Inbox Repair Tool even if your .PST file is clean. You won’t harm anything if you run it. Here is how to do it:
- Close Outlook.
- Navigate to the \Program Files\Microsoft Office\OFFICE15 folder. The number at the end of the Office file name may vary depending on the version of Windows you are using.
- Open SCANPST.EXE.
- Use “Browse” to select the .PST file you want to check for corruption.
- Select “Start” to start scanning.
- If the scan shows errors, select “Repair” to correct them. The program will guide you through all the steps you need to follow.
- When the repair is complete, restart Outlook to make sure everything is working properly.
Now that you have these Outlook repair skills in your back pocket, you won’t have to stress so much when your Outlook is down! Just take a few troubleshooting steps to fix any issues with your .PST and .OST files and most of your issues will be resolved much faster than spending hours troubleshooting.
Categories: How to
Source: newstars.edu.vn