The Fitbit Charge 3 remains one of the best smartwatches on the market, especially in its affordable price range. It has a sleek design, offers long battery life, smartphone notifications, and an intuitive touchscreen—all for just $100. However, like any other device, you might experience issues with it from time to time, especially if you’ve had it for a while.
In this article, we explain how to reset the Fitbit Charge 3, including how to perform a soft reset and how to perform a factory reset. Depending on the nature of your problem, you may need one and not the other, although this guide should restart your device normally either way.
How to reset Fitbit Charge 3
Brenda Stolyar/Digital Trends
If you’re having trouble with your Fitbit Charge 3, it’s always a good idea to start with a simple restart/reboot of your device. For example, if your watch freezes, doesn’t sync, doesn’t track steps, or doesn’t show notifications or reminders, a restart should be enough to fix it, in most cases. As such, get started by following the steps in the section below. If they don’t work for you, follow the steps in the next section, which describes how to perform a hard factory reset. This wipes any saved data from the device and returns it to the state it was in when you first took it out of the box, making it more of a last resort.
How to restart Fitbit Charge 3
The first and easiest way to reset Fitbit Charge 3 is to reset it. This simply reboots the device, turns it off, and then turns it back on. Since this procedure clears the device’s cache and all temporary data, it is often enough to fix minor problems.
You have two options for a simple reset. The first is to reset from the watch itself while wearing it:
Step 1: With the Fitbit Charge 3 on the watch face, swipe from right to left until you reach settings.
Step 2 – Swipe down, then tap Eye. then touch restart your deviceand then touch the check mark.
Your Fitbit Charge 3 should restart, turn off, and then return to the watch face.
Of course, if the Charge 3’s touchscreen is responsive, you may want to use a cable to charge the device:
Step 1 – Plug the charging cable into your computer’s USB port or USB wall charger. Then, plug the other end of the cable into the back of the Fitbit Charge 3 so that the cable is securely connected to the port on the device. If it is well connected, the device will vibrate and show the battery icon.
Step 2: Hold down the button on the Charge 3 for about eight seconds. Release it when you see the device vibrate and see the smiley icon.
After Charge 3 restarts, you can disconnect it from the charging cable.
How to Factory Reset Fitbit Charge 3
- 1. Clear the factory reset message on Fitbit Charge 3.
- 2. Error message before completing factory reset.
Restarting can be effective in many cases, but it doesn’t always solve all problems. If you find that your Fitbit Charge 3 still has the same problem even after restarting, consider doing a factory reset. It goes without saying that this will delete all saved data, including data that isn’t synced to your Fitbit account, as well as your alarms, goals, and notifications. Since it returns the device to its original factory state, you obviously need to reset it.
Before you factory reset your Fitbit Charge 3, it’s a good idea to sync all important data with your Fitbit account. Then you need to do the following to factory reset your Fitbit Charge 3:
Step 1 – Plug the charging cable into your computer’s USB port or USB wall charger. Then, plug the other end of the cable into the back of the Fitbit Charge 3 so that the cable is securely connected to the port on the device. If it is well connected, the device will vibrate and show the battery icon.
Step 2 – Hold down the device button for about two seconds and while holding it down, remove the charging cable. Hold down the button for another nine seconds after removing the charging cable.
Step 3: Release the button before pressing and holding it again. You will see alternative and the screen will flash – after this happens, release the device button and hold it again.
Step 4: You will then feel the Charge 3 vibrate. When this happens, release the button and then hold it down.
Step 5: The next thing you will see is Mistake message. When you see this, release the device button and then hold it down.
Step 6: You will see Delete message. Release the button, causing the tracker to turn off.
Step 7: Now the factory reset should have happened. Restart the Charge 3 by pressing the button or connecting the charging cable. If the device clock shows 0:00, then it has been reset to factory settings.
Step 8: Set up the Charge 3 as a new device by following the instructions on the screen.
That’s all. However, there is actually a faster factory reset method, which allows you to delete all user data without going through the more complicated process described above. just go to Settings > About me > Clear user data. This will delete all saved and synced data, though it may not be as thorough as the first method (which Fitbit itself recommends).
What if you still have problems after restarting your Fitbit Charge 3?
Even a factory reset may not fix the problem you are experiencing. If this is the case, you may have a hardware problem (rather than a software one). This would mean that you need to contact Fitbit Support and get direct support, possibly arranging for your device to be repaired or replaced (if it’s under warranty). However, Fitbit support personnel can offer assistance other than replacement or repair.
Also, always keep an eye out for software updates and update accordingly if they are available. This may help solve your problem if it is software (rather than hardware) based.
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Source: newstars.edu.vn