The best guest experience is what every hotel strives for. Hospitality is developing with the advent of technology, and therefore the competition is growing at a high speed.
Hotels are constantly looking for innovative ways to provide their guests with a unique, comfortable and memorable stay in order to compete in such a situation.
One such popular innovation is the use of AI speakers. Let’s explore how to use an AI speaker to improve the guest experience in your hotel, specifically the KA1 smart speaker, to improve the guest experience in your hotel.
How to use an AI speaker to improve the guest experience in your hotel
Its use in hotels is the best strategy to improve the guest experience in terms of convenience and satisfaction. Check out the steps below to use them effectively in your hotel:
Select the right AI speaker
Choosing a reliable one is the first step you will take to make your guests comfortable. Be careful when choosing, especially regarding voice recognition, text and security.
The use of IoT devices is turning many homes into “smart hotels”. It allows visitors to control features of the room experience, such as lighting and music.
Did you know?: Today, almost 77 percent of devices use AI technology in one form or another. However, AI devices are everywhere.
Voice activated room controls
Try to choose one that allows voice commands for basic room controls. The visitor will feel comfortable if he can control the lights, temperature, blinds and even the TV by voice commands. Always check that these features are intuitive and easy to use.
Information and services
Just make sure your device provides valuable information to your guests, such as local restaurants, weather, etc.
Entertainment in the room
It’s great if your device offers in-room entertainment, such as requests to play music, audiobooks, or even play various games. In-room entertainment could be the best way to entertain visitors after their hectic travels.
Local information
The best should be to offer information about nearby attractions, events and transportation options. With this feature, you can improve your guests’ experience by helping them plan their stay more efficiently. Information at hand saves research time, all thanks to advances in artificial intelligence.
Security and insurance
Guest privacy is the biggest factor to consider; therefore, implementing security features is essential. Constantly check that it cannot access sensitive guest information. It is better to update your security settings regularly.
Privacy considerations
If any guest asks about how we collect data, don’t hesitate to tell them. Better still, let them all know about it clearly. Tell them how they can easily disable or turn off their device if they have privacy concerns.
Which AI speaker is best for your hotel?
Using such devices in your hotel is now the best idea. But which will be the most reliable and useful device? Yes, it’s the KA1 Smart electro-acoustic transducer, which is a remarkable AI speaker and Android TV box 2-in-1 device. It has many features that make your visit more enjoyable. Let’s see how.
Did you know?: A recent study reveals that 35% of businesses have adopted AI.
Two arrays of linear microphones
The KA1 smart speaker has two arrays of linear microphones, which help enable far-field voice recognition. This advanced technology makes it possible to receive and understand commands given by guests from a distance of up to 5 meters.
So, the guest stays relaxed with this feature regardless of whether the hotel rooms or suites are small or large.
Intelligent interactive voice technology
The KA1 Smart Speaker is also the best because of its intelligent interactive voice technology. Seamless integration with Google Assistant makes it easy for visitors to search for information, ask questions, control devices or simply participate in a conversation, enabling a natural and intuitive interaction. So whether it’s traffic reports or weather updates, the assistant is available to answer and share information 24/7.
A chance to have fun
The KA1 smart speaker offers simplicity by giving guests hands-free in-room control of their TV. Visitors will enjoy the most if they just give the command to turn on the TV, change the channel or play certain content.
It also offers a cheeky entertainment hub that brings a wide array of streaming services; therefore, everyone can enjoy this feature, from children to the elderly. But with streaming, customers who prefer traditional TV channels get entertainment with its DVB-C/T/T2 options.
Built-in gateway for smart home management
This one has a built-in gateway function that enables control of home devices. This feature also enhances the overall guest experience by offering the ability to adjust room lighting, temperature control and more, all via voice commands.
Noise reduction technology
The KA1 smart speaker is efficient in operation as it incorporates AI powered noise reduction technology. This technology also includes professional acoustic echo cancellation (AEC). With the help of this technology, it effectively filters background noise, which enables clear and uninterrupted communication with the electroacoustic transducer even in the surrounding noise.
Despite this, it uses a dedicated processor loaded with smart AI profiles. This is responsible for reliably distinguishing human speech from background noise. Its ability to reduce more than 500 million types of background sounds While preserving vocal harmonics for clear communication something that represents this technology
Privacy protection
Since privacy is everyone’s top concern, you don’t have to worry while using the KA1 Smart Speaker. It comes with a privacy mute button, which turns off the microphone and does not allow data collection while the button is activated.
Adaptable innovative technology
Moreover, it also offers customization options to hotel owners. They can make changes to the device according to the needs and convenience of their guests.
Conclusion
The AI speaker is a great technology to introduce to enhance the visitor experience in your hotel. The ease and comfort it offers are incomparable.
If you choose the KA1 Smart Speaker, you are taking a significant step towards providing a superior and more engaging experience for guests in the modern hospitality world.
Read more Author: Adam Green Adam believes that it’s pretty cool to be a software expert, but it’s much cooler to share all the expertise he’s accumulated over all his years of experimenting and learning. He contributes his knowledge and skills to Get Assist and is also featured as a contributor to many popular tech sites.
Categories: How to
Source: newstars.edu.vn