Google’s Android 14 promised a more refined user experience, but like previous iterations, it’s not without its issues. The latest issue involves the Pixel camera crashing with the camera app going black or crashing on Android. The first reports came from Pixel devices.
The Pixel Camera app is essential to unlocking the full photographic potential of your Google Pixel phone. Unfortunately, after the recent Android 14 update, it became unusable for some users.
Aside from the Pixel camera crashing or not working for some Pixel users, it’s worth noting that a ‘black camera viewfinder’ bug has also been reported after updating to Android 14.
About the Google Pixel camera crash
After the Android 14 update just a few hours ago, there have been multiple reports regarding issues with the Pixel Camera app on various Pixel phones. Affected users reported that the app crashes immediately after opening, displaying a “Something went wrong” error.
Some have reported a Pixel camera crash when opening the app where the screen goes dark on the front and rear cameras and crashes after about 5 seconds.
With the Pixel Camera not working, users are facing issues wherever Face ID is used to unlock the app. Users usually sign up for Snapchat. Some users experienced the Pixel camera app crashing after zooming in up to 20x.
The Pixel Camera Crash has been noticed by more who updated via Family Link.
This error doesn’t seem to be specific to a specific model, as users with Pixel 7, Pixel 7a, Pixel 6, and Pixel 5 have all encountered similar issues. Unfortunately, most of the common troubleshooting steps like force stopping the app, clearing the app data, or uninstalling and reinstalling the app update didn’t fix the problem.
As a result, several users are currently unable to use one of the most important features of their Pixel phones.
Is there an official update for Pixel Camera Crash?
Pixel owners have tried to connect with Google’s support team, and one of the users has posted an official workaround.
Google has provided a number of steps to resolve this issue. Note that you haven’t tried this yet:
- Remove the child’s account from the device:
- Go to Settings.
- Scroll down to Accounts (or Account & Sync) and tap Google.
- Tap the account you want to remove.
- In the upper right corner, tap More > Remove account.
- Add a parent’s account to the device:
- Go to Settings.
- Scroll down to Accounts (or Accounts & Sync).
- Tap Add > Google.
- Tap Existing and sign in with your preferred Google account.
- Check for system updates:
- On your device, open Settings.
- At the bottom, tap System > Advanced > System Update.
- Follow all on-screen instructions to update the system.
- Check the camera.
- Remove parent account.
- Re-add your child’s account.
These steps are intended to resolve issues with the Pixel Camera app. Continue with them if you haven’t already and see if the issue is resolved.
Let us know if the steps above fixed your Pixel camera crashing issue!
Categories: How to
Source: newstars.edu.vn