Some Ryzen CPUs are burning up. Here’s what you can do to save yours

If you already have one of AMD’s best gaming processors, such as the Ryzen 9 7950X3D or Ryzen 7 7800X3D, both your CPU and motherboard could be the problem.

Recently, there have been several reports of processor burn-in. Although AMD hasn’t made any statements, it’s possible that a new BIOS update could be enough to keep your rig safe.

u/Speedrookie / Reddit

AMD’s latest 3D V-Cache processors are real beasts, but it seems that for some people that power comes at a high price. Reddit users are reporting CPU burnout issues and taking AM5 motherboards with them.

Reddit user Speedrookie posted the above image on the AMD subreddit and talked about their Ryzen 7 7800X3D. The CPU has a visible bump and the motherboard has a burn mark. Both components no longer work.

“I came home to my idle system with full fan and QCode 00. Reset BIOS, play[ed] with memory, then take it apart to find that the 7800X3D has bulged and taken the socket with it,” said the user.

In a comment, the user clarified a bit and said that the Ryzen 7 7800X3D has been running non-stop since purchase, but that just means it’s been on for a few days — the CPU was purchased on April 16th. Up to that point, he had no problems with temperatures and performance.

Ryzen 3D V-Cache processors from this latest generation cannot be overclocked except for Precision Boost Overdrive (PBO), and this CPU was not overclocked either — only the memory was over the EXPO 1 profile.

Speedrookie was not the only unfortunate owner of the Zen 4 X3D CPU. Another user reported having issues with the Ryzen 9 7950X3D burning and they also didn’t overclock anything. It seems that it’s not just the 3D V-Cache chips that are struggling a bit here — dStruct714 responded to the original post and said that their Ryzen 9 7950X failed while the computer was idle with just a browser open. The common theme seems to be the use of an Asus motherboard in two of these scenarios.

Although The Verge reached out to AMD and Asus, neither has commented on the situation. Credit to both companies, they responded quickly and offered replacements for the Speedrookie, but the user had already sent his components to YouTuber Gamer Nexus for analysis.

AMD Ryzen 7 7800X3D is held between the fingertips.Jacob Roach / DigitalTrends

The only official statement on this comes from MSI, who talked about it on Reddit.

“Recently, there have been reports of damage to the 7000X3D series CPUs, which may have been caused by abnormal voltage issues,” said an MSI representative. MSI noted that manual voltage and frequency adjustments are not allowed on the Ryzen 7000X3D. MSI has now also added new restrictions for AM5 BIOS and MSI Center.

“The BIOS now only supports negative voltage offset settings, which can only lower the CPU voltage. MSI Center also limits direct voltage and frequency adjustments, ensuring that the CPU will not be damaged by overvoltage,” added MSI.

To make up for the loss, MSI has also added a new Enhanced Mode Boost in the BIOS that automatically optimizes PBO to add some extra performance to the Ryzen 7000X3D processors.

If you own a Ryzen CPU, especially the Ryzen 7000X3D chip, it’s better to be safe than sorry at this point. Update your BIOS if an update is available for you, and if not, be patient — Asus and MSI have already pushed out updates, and other manufacturers are likely to follow suit.

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Categories: GAMING
Source: newstars.edu.vn

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