We are conditioned to associate the red ring on our devices with bad news. If you suddenly see one on your Alexa device like the Echo, it’s easy to start worrying. It’s even worse when you try to use Alexa, only to find that the voice assistant isn’t responding as it should.
Don’t worry! You have not broken your smart device. Echo devices use their indicator rings to convey many kinds of information. In this particular case, the red ring is not as bad as you think. With a few basic steps, you can quickly fix this. Let’s get into the details.
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Why does my Alexa have a red ring?
For many Echo devices, the red ring simply means that the microphone is muted. The device can no longer pick up voices, including wake words and voice commands, so the Echo will also become unresponsive when the red light comes on. Sometimes this microphoneless mode is intentionally enabled for privacy reasons; sometimes this can happen by accident, especially when moving around the Echo device.
Other devices that have Alexa built-in may also use similar indicator lights, so our steps may work for them as well.
Steps to fix Alexa or Echo red ring
Step 1 – Find the microphone button on your Alexa device. It usually looks like a small microphone icon or a circle with a slash. The button is usually located on the top of your Echo and is easy to spot. Press it and see if the red ring disappears. Confirm that your Echo is working by giving Alexa a short voice command.
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Step 2: If your Echo gets stuck on the red ring no matter how long you press the microphone button, it could be frozen or have a similar issue. Turn it off, wait a few seconds, then turn it back on and let your Echo turn on again. Now try using the microphone button and see if it works correctly.
Step 3 – You can also check your Wi-Fi connection and make sure your Echo is connected to your Wi-Fi network. Sometimes this can cause issues with Alexa responding to commands or the Echo settings not turning off. Make sure the Echo is in range and try disconnecting it from Wi-Fi and then reconnecting it. If that doesn’t work, try resetting your Wi-Fi router and see if that fixes the problem.
Step 4: Check the Echo for physical damage. A drop or dent can interfere with the capabilities of the microphone and sometimes turn it off automatically or permanently disabled. It can also be the result of internal damage, such as getting the top of your Echo device wet. There isn’t much you can do about the physical damage, but if you’re not responsible for the defect, Amazon’s limited warranty can help.
What’s with the red light on the Echo Show?
The Echo Shows also have similar indicators, often a bar on the screen that will change color depending on your settings. On the Echo Show, a red indicator light can also mean that the microphone is not working. In this case, it will also turn off the camera. Fortunately, the above steps should also help to resolve the red light issue in the program. However, on some Show models, the power button and microphone button are the same, so keep this in mind and refer to the manual if necessary.
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Categories: GAMING
Source: newstars.edu.vn