Echos and other Alexa devices are fantastic music machines. You can connect your favorite music platforms, request a song or genre with just a voice command, and enjoy features like Echo’s well-designed speaker system that truly fills the room with sound.
But sometimes your personal song fest can get in trouble. Alexa’s voice assistant occasionally stops playing, refuses to skip to the next song, or cuts out entirely in the middle of her song. Here’s what happens when this happens and how you can fix it.
Why does Alexa stop playing music after a while?
Amazon
There are many potential reasons why Alexa might pause music. So people who use the Echos of hers to listen to a lot of music are likely to run into this problem at some point. Common reasons why her music stops playing include:
- Alexa’s music preferences have been confused, which can cause a song to play endlessly or stop after just one song.
- Your internet is down and Alexa can’t stream anything anymore. If your music suddenly cuts out in the middle of a song, it’s probably an internet problem.
- The problem is with the music streaming service you’re using, not Alexa. Alexa can connect to accounts from Apple Music, Spotify, Tidal, and other services. If something happens to one of these services, your music could suddenly stop.
- Alexa doesn’t understand music commands or what to access to play music.
- Sometimes Alexa can also time out and automatically stop the music after a certain amount of time.
- It could be an old bug that froze Alexa and disabled your Echo entirely.
How do I get Alexa to keep playing music?
Let’s go over the solutions that are most likely to resolve this problem, starting with some important basics and some Alexa setup tricks to try.
Check your power: Is your Echo on? Was it turned off by accident? Try turning it off, wait about 10 seconds, then turn it back on. This type of basic reset can also fix other issues that may have occurred, such as unexpected errors.
Wait a minute: Sometimes the problem is just a temporary pause. Alexa may be preparing to send you a notification or alert. A song can have a quiet part at the beginning or at the end. Or maybe your streaming service is preparing for a commercial break.
Check your Wi-Fi connection: Is Wi-Fi turned on? Is your router working? If these fail unexpectedly, reboot the router to resolve the issue. If someone recently changed their password or Wi-Fi settings, Alexa will need to update itself with the new information to get back online. If you recently moved your Echo, it may now be too far out of your Wi-Fi range, causing it to disconnect. And of course, sometimes internet services just fail due to infrastructure problems.
Look up your music service: Speaking of services going down, it’s a good idea to check if the streaming app you’re using is still online. You can go to sites like Downdetector and search for services like Spotify, Apple Music, Tidal, and other options to see if they are down or not. If you haven’t linked your music account to Alexa yet, or have switched to another music service, you’ll need to go to the Alexa app and add the appropriate music login. If your subscription to a music service ended unexpectedly, you will need to renew it. If you’ve changed your subscription password, you’ll also need to update that password in Alexa.
Take Alexa out of loop mode: If the same song is playing over and over again, or if Alexa only plays one song and then stops, your voice assistant might be going a little crazy. Try saying, “Alexa, turn off loop mode.” If this doesn’t work, you can try saying something like “Alexa, stop playing music.” Then wait a minute and try playing the songs again to see if Alexa got the message.
Check to see if Alexa is updating or needs to update – If Alexa suddenly refuses to play, she may be installing an update. This is usually accompanied by a blinking blue ring on the Echo device until the update is complete. On the other hand, if Alexa is misbehaving, it would be a good idea to go into the app and take a look at yours. Devices and select your Echo so you can Check for software updates. You can also visit the app store on your mobile device and check if the Alexa app needs to be updated.
Make sure Alexa knows what you’re talking about: If your music account is connected and you’re giving clear commands like “Alexa, play Taylor Swift,” then Alexa should know what you mean. However, there are some potential problems. First, make sure you’re signed in to Alexa using his Amazon account. Otherwise, Alexa may not be able to access your music. Second, if you’ve recently changed devices, such as upgrading to a new Echo or adding a second Echo, Alexa may have trouble knowing which device you want to use. Make sure your Echos have a clear name and that all old Echos are permanently disconnected from Alexa.
Do you have a home ad blocker?: Sometimes devices like routers can provide ad blocking services for your entire Wi-Fi network. But it may not work well with Alexa and your streaming service. Turn off any Wi-Fi ad blockers or similar settings and check if you can listen to music without issue.
editor’s recommendations
Categories: GAMING
Source: newstars.edu.vn